Technical Support Request
Receive Technical Support from Eos
Eos Positioning Systems® (Eos) provides technical support to Arrow users. Simply fill out the web contact form on this page, and someone will reply to you in a timely manner. You may also call Eos during regular business hours, EST, by calling (450) 824-3325. International (Canadian) charge rates apply.
Please note the latest Arrow Series’ GNSS receiver firmware models (updated February 2021):
- Firmware for Arrow Gold, Arrow 200, and Arrow 100: 6.0Aa01.
- Firmware for Arrow Lite: 6.8Qg24p
If you need or would like to update your firmware, please contact our Technical Support team by completing the form on this page. They will reply quickly with instructions on how to update your firmware.