We have distilled a collection of frequently asked questions (FAQs) from our customers in this section of our website. Browse these FAQs for a quick answer. If you still have a question after reviewing the FAQs and our Knowledge Base, please contact our technical support team. We’ll be happy to help you!
Please note: Our technical support staff is available during regular business hours, Monday through Friday, on Eastern Standard Time. The preferred method of requesting support is our technical support form, which provides us with the details necessary to answer your question as quickly as possible. However, you may also call us at +1(450) 824-3325. (Please note that international call rates may apply for calling Canada; please check with your telecommunications service provider).
Finally, we are constantly adding new FAQs to the website. Do you have a question you’d like answered? You can also submit a question to our marketing team for consideration.