Contact Eos technical support to request a copy of the latest firmware. The technical support form online will ask for your Arrow model (e.g., Arrow Gold®) and serial number. Using this we will send you the appropriate files required to complete the following steps.
- Download and Unzip the content of the compressed file we send you.
- Firmware update. Follow the instructions in the “Using RightArm Utility to Load Firmware” PDF document to update the firmware. The required firmware file mentioned in step 7 is the included: “ArrowGold_MFA_5.9Aa06.bin” (At step 10, leave the Arrow connected to the PC but close RightArm (to release the USB port) and power cycle the receiver.)
- Configure the receiver.
- Launch Eos Utility for Windows PC. (If not installed yet, download and install Eos Utility)
- Select COM port and baud rate (if using Bluetooth, baud rate is irrelevant; for USB default baud rate is 19200)
- Select “Quick Config” once receiver is found
- From the menu, select “File”/”Load Configuration File” and select the “Config Arrow_LBand_AllConst_20170127” file and click on Open.
- In the “Load Configuration File” window that opens wait till the “Status” indicates “Done.”, then Close the window
- From the menu, select “File”/”Exit”/”Save Settings + Disconnect”.
Your Arrow receiver firmware is now updated.
Still Need Help? Contact Technical Support
If you are still unable to resolve your issue, reach out to our tech support team.
Categories: Firmware